Breaking Into and Resetting an Equallogic

To reset an unknown password on an Equallogic Storage array, first connect a console cable to the unit. If you don't have an Equallogic serial cable, a Cisco serial cable works fine. After the cable is connected, reset the unit.

During bootup, hit Ctrl-P, and at the CFE> promt, type 'setenv RESETPASSWORD 1', followed by 'reload'.

#########################################################
#                                                       #
#       EqualLogic (R), Inc. storage array              #
#               Copyright 2001-2007                     #
#    70-0115 Rev=R10 SN=RMS934750000908 ECO=C00         #
#                                                       #
#########################################################
            -- Type Ctrl-p key to enter setup mode --

BOOTROM version 7.0.0
Build Date: Wed Dec 19 01:50:35 EST 2007
Total memory: 0x40000000 bytes (1024MB)
CFE> setenv RESETPASSWORD 1
*** command status = 0
CFE> reload
NP Loading ...Done
SP Loading ...Done

Dell, Inc. Storage Array

Copyright 2001-2011 Dell, Inc.

Then on the next boot, you will be promted to login with temporary factory password of grpadmin:grpadmin. Then use the command 'reset', and type what is displayed on the screen to continue. This will destroy all data on the array, and reset the unit to factory. The next boot-up will be initialization and configuration.